ITIL Service Management
ITIL (the IT Infrastructure Library) is essentially a series of documents that are used to aid the implementation of a framework for IT Service Management. This customisable framework defines how Service Management is applied within an organisation.
ITIL Service Management in Action
This one-day innovative business simulation course provides delegates with practical experience of aligning business and technology processes. Price £375.25
Members Price £318.96
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ITIL Service Management Awareness
Overview
This one-day course provides a general introduction to IT Service Management and how it can contribute to Business/IT alignment.
More .... Price £295.00
Members Price £250.75
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ITIL Version 3 Bridging Foundation
The course provides an introduction to ITIL® version 3 best practices and how it differs from the current ITIL® guidelines. Price £185.25
Members Price £157.46
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