Are conventional financial measures able to account for new business objectives and operational strategies?

Microsoft's recent track record has been mixed, with notable successes matched by notable failures.

A messaging service provided seamlessly regardless of the medium? Or is the message the medium?

Enterprise-wide computing makes asset management a financial and operational necessity.

Data quality systems will not achieve their objectives unless integrated into business processes.

Internet, Computer Telephony Integration (CTI), cooperative working, and data warehousing.

Comparisons, they say, are odious. In the field of IT forecasting, they are often impossible, too.

Flexible work is not new to computing, but is now seen as a new approach to human resources management.

Configuration Management is an established discipline within software engineering project management.

Ethics are an organising system - rules which can be used to direct activities, including economic ones.

The Business Excellence Model (BEM) must be addressed to improve quality and operational performance.

The Business Excellence Model (BEM) must be addressed to improve quality and operational performance.

In order to improve their performance, organisations must focus on people, process and technology.

With diversification comes a potential for conflict and the consequent need for diversity management