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Business & Management Skills
Overview This five-day course provides IT professionals with practical guidance on business, financial, people, project and contract .... Price £1,495.00
Members Price £1270.75
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ITIL Manager's Service Delivery
Provides practical guidance on the design, implementation and management of a Services Framework based on ITIL® best practice guidelines. Price £1,450.00
Members Price £1232.50
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ITIL v1/v2 Managers to ITIL v3 Diploma Bridging
This course is intended to bridge the gap between the ITIL® v2 Managers Certificate in IT Service Management and the ITIL® v3 Diploma in IT Service Management. Price £1,420.25
Members Price £1207.21
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ITIL Manager's Service Support
Provides practical guidance on the design, implementation and management of a Services Framework based on ITIL® best practice guidelines. Price £1,377.50
Members Price £1170.88
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ITIL Support and Restore
The course builds on the general principles covered as part of the ITIL® Service Management Essentials course. Price £1,095.00
Members Price £930.75
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ITIL Release and Control
This enables the organisation to introduce Configuration, Change and Release Management processes as an integral part of its overall business-focussed .... Price £1,040.25
Members Price £884.21
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ITIL Problem Management Practitioner
This three-day course builds on the general principles, covered as part of the ITIL® Foundation course. Price £850.00
Members Price £722.50
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Planning to Implement Service Management
Overview Price £850.00
Members Price £722.50
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ICT Infrastructure Management
Overview Price £850.00
Members Price £722.50
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ITIL Capacity Management
Provides practical guidance on the design, implementation and integration of an ITIL-based Capacity Management process. Price £807.50
Members Price £686.38
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ITIL Change Management
This three-day course builds on the general principles, covered as part of the ITIL Service Management Essentials course. Price £807.50
Members Price £686.38
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ITIL IT Service Continuity Management
The course builds on the general principles, covered as part of the ITIL Service Management Essentials course. Price £807.50
Members Price £686.38
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ITIL Service Desk & Incident Management
Provides practical guidance on the design, implementation and integration of an ITIL-based Service Desk and Incident Management process. Price £807.50
Members Price £686.38
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ITIL Service Level Management
Provides practical guidance on the design, implementation and integration of an ITIL-based Service Level Management Process. Price £807.50
Members Price £686.38
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