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BS7799 and ISO9001 (Registration number: 928858)

Training

ITIL Configuration Management Practitioner This three-day course builds on the general principles, covered as part of the ITIL® Foundation course (SMEV3 & SME). Price £850.00 Members Price £722.50		ITIL Service Management: Revision Day This course is aimed at IT practitioners who wish to gain practical experience in the field of Configuration Management. Price £209.00 Members Price £177.65

ISEB Business Analysis Essentials Various dates and venues The role of the business analyst in a business change project. Price £1,125.00 Members Price £956.25		ISEB Requirements Specification Various dates and venues Techniques of requirements analysis Price £1,125.00 Members Price £956.25

ISEB Systems Development Essentials Various dates and venues Systems investigations and quality assurance Price £1,125.00 Members Price £956.25		ISEB Systems Design and Implementation Various dates and venues Designing UI and the underlying principles of data and process design. Price £1,125.00 Members Price £956.25

ISEB Systems Modelling Techniques Various dates and venues Advantages of a structured approach to systems development Price £1,125.00 Members Price £956.25		Programme and Project Support Office Various dates and venues Guidance for those involved in establishing a PO Price £750.00 Members Price £637.50

ISEB Modelling Business Processes Various dates and venues Understanding complex business structure and activities Price £750.00 Members Price £637.50		ISEB Organisational Context Various dates and venues How management information can assist in planning and control of organisations Price £750.00 Members Price £637.50

Programme Management Masterclass 8 October, Manchester Designed to address the critical elements of Programme Management that all senior IT Managers and Directors need to consider. Price £495.00 Members Price £420.00 Add to basket		ITIL Service Management in Action This one-day innovative business simulation course provides delegates with practical experience of aligning business and technology processes. Price £375.25 Members Price £318.96

ITIL Service Management Awareness Overview This one-day course provides a general introduction to IT Service Management and how it can contribute to Business/IT alignment. More .... Price £295.00 Members Price £250.75