* Electronic copy only (pdf)

NCC Members have free access to this Guideline on the Principia website.

The changing nature of the labour market in general and the increasing pace of development within IT in particular have seen a growing trend towards the diversification of personnel within IT departments. With diversification comes a potential for conflict and the consequent need for diversity management. This is rapidly becoming a growth area for trainers and human resources consultants.

*This Guideline is only available as a pdf, which will be sent as an email attachment.