* Electronic copy only (pdf)

NCC Members have free access to this Guideline on the Principia website.

It would be difficult to overestimate the impact of recent economic and technological change on the way that business leaders see their businesses. Waves of innovation, frequent restructuring to meet changing demand and market conditions, downsizing, delayering, disintermediation, and globalisation have all taken their toll. Politicians, academics and consultants all try, for various reasons, to identify a resolution to this turbulent drama, typically in the idea of transformation: material production is becoming dematerialised, information technology is abolishing time and space, producers are all customer focused now, businesses profit from knowledge not production.

*This Guideline is only available as a pdf, which will be sent as an email attachment.