NCC Members have free access to this Guideline on the Principia website.

The starting point for this Guideline is the turbulence and rapid change experienced by organisations in the public and private sectors. It is not only that the future is difficult to predict, but also that even the predictions are liable to change. Organisations therefore must be adaptable to remain competitive.

The Guideline considers the drivers creating these pressures and their impact on employee morale and performance; it also highlights best practice in setting out to achieve successful change programmes.