NCC Members have free access to this Guideline on the NCC Membership website.

Advances in ICT over the last few years have enabled a wide range of jobs to be performed away from a conventional office. The introduction of laptops and mobile phones to replace fixed PCs and wired telephones has enabled individuals to flex the time and place of their work in ways not achievable even five years ago. This has resulted in a rapid growth of 'teleworking' particularly part-time working from home.

For employers, the benefits of introducing home working are significant. They can make major savings in real estate costs by cutting back on office space and providing 'hot-desking' arrangements for occasional use.

However, managing remote employees is not straightforward. Motivating and communicating with people has its difficulties. There are also practical issues such as health and safety, employment contracts, and security.