NCC Members have free access to these Guidelines on the NCC Membership website.
Offshore outsourcing (or 'offshoring') is becoming increasingly popular. The major player here, of course, is India, in particular in relation to call centres and IT. India is facing competition from other countries such as the Philippines, Ireland, China, Hungary and Canada which are entering the market and providing attractive alternatives to any UK companies which are considering outsourcing their functions. The business rationale includes: