John Baschab, Jon Piot
ISBN: 0-471-66048-5
Cloth
576 pages
December 2004
The Professional Services Firm Bible is a sophisticated and comprehensive guide to running a highly productive, professional services organization. It provides sharply defined, specific policies, practices and tools for each important aspect of managing the professional services firm, from human resources to operations to vendor selection to risk management.
The approaches covered will facilitate the assessment of current operations and the development of a step-by-step improvement plan designed to improve current firm management and provide measurable productivity improvements and will help professional services firm management to improve the financial performance of their practice by managing costs, getting the most from external vendors and improving revenues.
Typical readership:
- Legal (law firms, legal consultants)
- Healthcare (medical doctors, dentists, optometrists/ophthalmologists, veterinarian)
- Counseling (psychiatrists, psychologists, substance-abuse counselors)
- Architecture (industrial design, building architecture, landscape design)
- Business Consulting (information technology, political advisory, engineering and management consulting)
- Political Advisory (campaign services, pollsters, lobbyists, fund-raising, think-tanks)
- Financial Services (banking, investment advisory, investment brokerage, mortgage brokerage, title companies)
- Insurance (homeowners/auto/casualty, business continuity, malpractice, life)
- Real-estate (agencies, tenant representatives, brokers)
- Marketing (marketing, advertising, public relations)
- Staffing Services (temporary labor, permanent placement)
- Education (training companies, certification providers, professional speakers)
- A CD-ROM with fully customizable tools will accompany the book.