Gilbert J. B. Probst, Steffen Raub, Kai Romhardt
ISBN: 0-471-99768-4
Cloth
368 pages
October 1999

This book takes an innovative 'building blocks' approach to Knowledge Management (KM), one of the most 'hottest' issues in business management today. KM concerns how you identify one of the most important, but under-used strategic assets present within ALL organizations ('knowledge'), and exploit it to maximise competitive advantage and make the most of your people. As knowledge is often diffuse and intangible, it requires management to consolidate it and turn it into a tangible asset. The authors present a clear framework of knowledge-related management processes and analyze each building block separately. This structured approach results in a practical tool for analyzing the entire range of knowledge-related activities in an organization. Sound in both methodology and focus, this book will enable managers to identify the complexities surrounding KM and chart a path forward.