Bob Boiko
ISBN: 0-764-57371-3
Paper
1170 pages
November 2004

As more and more business is done online, and as electronic documents now outnumber their paper counterparts within organizations, capturing, organizing, sharing and managing this content has emerged as not only a competitive advantage, but as an absolute necessity for business in the 21st century.

In this 2nd edition of the industrys best-selling book on content management, recognized CMS expert Bob Boiko guides readers through the confusing, and often intimidating task of building, implementing, running, and managing a content management system. Based on his extensive work in creating content management systems for companies such as Microsoft, Boeing, and Motorola, the 2nd edition has been updated for recent developments in online delivery systems and XML and related technologies. ]

Furthermore, since the publication of the 1st edition, Bob has had vast opportunities for interaction with those charged with creating CM systems through his workshops, conferences and courses at the University of Washington, and has improved many aspects of the 2nd edition to meet their specific needs and answer questions including:

• What does a system that handles massive amounts of information look like?
• How can a system be created that understands each piece of information and guides authors to easily contribute to a growing outline of knowledge?
• How can a single system produce a wide range of well-targeted custom publications from the same information base?
• How can automation and systematization of information happen without endangering the relationship between an author and her audience?
• What are the steps and processes you need to create such a system?
• How can this system serve an organization's overall business goals and future initiatives?
• How do I transform content to fit the various distribution methods such as web, print, handhelds and others?