Overview

This five-day course provides IT professionals with practical guidance on business, financial, people, project and contract management issues. The content is delivered in the context of what is required to manage an IT Service business.

This course includes a high content of practical work and delegate participation with hands-on involvement in both group and individual exercises. Video recording and playback are used in a number of the exercises. The guidance offered is set in the context of Service Management, thus covering situations when business and management skills are most likely to be used.

More details, including dates are available on the NCC Membership website

Price £1,495.00