Price Course fee - Member: £956.25 + VAT
Course fee - non-Member: £1125 + VAT
Exam fee: £105 + VAT (exam is optional) Includes lunch and course materials.

Fees quoted are for non-residential delegates. Please contact 0161 242 2121 for residential costs and in-house courses options.

In addition to Public Courses, we can also offer in-company training, at your premises. Please call 0161 242 2121 for details.

Overview
This course considers the role of the business analyst when engaged in a business change project.Through the application of various analysis and business modelling techniques and working with others to elicit the requirements for business and systems improvement, business analysts will understand how a business case can be produced to support the business improvements that may be identified.

Course Objectives
Upon successful completion of this course, delegates will be able to:
Demonstrate an understanding of business strategy and strategic analysis techniques

Act as effective members of a team investigating an organisation's business systems with a view to recommending business improvements

Apply techniques in order to analyse and model business systems
Understand how recommendations for business improvement may be identified

Assist in the production of a rigorous business case covering the development and implementation of business changes

Identify how business requirements may be supported by IT systems

Professional Qualification
This course is one of an integrated set of courses leading to the widely respected British Computer Society Information Systems Examination Board (ISEB) Diploma in Business Analysis.

Optional Examination
An optional examination can either be taken at the end of the course. The exam consists of 15 minutes reading time followed by a one-hour 'open book' written examination. The examination is charged for separately. Successful candidates are awarded the ISEB Business Systems Development Certificate in Business Analysis Essentials

Syllabus Overview
1. Rationale

• A lifecycle for business change
• The Role of the Business Analyst
• A comparison of the business analyst and system analyst roles
• Purpose of analysing and modelling business systems
• Overview of business analysis approach (Overview model showing roadmap/workflow

2. Strategic analysis in context
Identifying the business domain

• Internal environment analysis
• External environment analysis
• SWOT analysis
• Overview of areas of strategy including IS strategy
  Critical Success Factors and Key Performance
  Indicators
• The Balanced Business Scorecard

3. Project discipline for business analysis studies

• Terms of reference/project initiation
• Business and project objectives
• Deliverables from business analysis studies

4. Understanding the situation/issues

• Stakeholder analysis
• Overview of investigative techniques
• Representation of the business situation

5. Business perspectives

• Identifying different perspectives
• Defining business perspectives
• Identifying and resolving conflicts

6. Analysing and modelling business activities

• Identifying activities
• Identifying dependencies
• Building a business activity model
• Business events / activity indicators
• Business rules / constraints

7. Identifying Potential Solutions

• Creative approaches to problem solving
• Gap analysis-comparing the ideal and existing models
• Defining a new business model(the processes, people and organisation)
• Identifying IS/IT requirements to support the new business model

8. Making the business case

• Structure of a business case
• Identifying options for business change
• Costs and benefits analysis
• Impact analysis
• Risk analysis and management
• Presenting a business case

9. Accepting the business case

• Testing the system for user acceptance
• Managing the implementation of change
• Realising the business benefits

This is the revised syllabus for the ISEB Certificate in Business Analysis Essentials which can lead to the ISEB Diploma in Business Analysis

In addition to Public Courses, we can also offer in-company training, at your premises. Please call 0161 242 2187 for details.

More details, including dates are available on the NCC Membership website