Mobility

Staffing the Service Desk to Meet DemandOnce you have a service desk made up of the right people, ensuring that appropriate levels of service desk staff are in place to meet demand should be a regular and ongoing consideration for service desk managers. Relevant reporting should be in place that ... read more..

Bring Your Own SoftwareMuch has been written about the BYOD (bring your own device) problem. Ovum believes the software equivalent of the same challenge is as big a problem and as big an opportunity for corporate IT. The freemium model and the bottom-up entry strategy have produced a few well-publicised ... read more..

IT Really Does MatterBig changes are brewing on the CIO horizon, as the days of internal IT cost-cutting appear to be numbered. There is only so much an enterprise can save through infrastructure efficiency and commodity panel contracts. The next big wave will centre on productivity, innovation and a renewed ... read more..

CIO, Tear Down This Wall!A quarter of a century after Ronald Reagan challenged Mikhail Gorbachev to tear down the Berlin Wall, one of the most famous symbols of division in modern history, the self-imposed wall between business and IT one of the IT industrys most hotly debated problems ... read more..

Cloud Services Business Trends Survey: Summary ResultsThis presentation summarises results from our recent Cloud Services Business Trends Survey of 200 CIOs/IT decision makers across the US, the UK, France and Germany. Download PDF articleEnterprises Refine their Tablet Adoption StrategiesEnterprises are moving from reactive, fashion-led deployment of tablets to mature, role-based, ... read more..

A collection of recent NCC research, thought leadership, presentations, videos and news to help those interested in professional development get up to speed with the key IT management issues in the use of collaboration tools.Collaborative technologies promise to minimise information overkill and help us find what we need to do ... read more..

NCC Members can ask relevant questions of the wider NCC membership, moderated by NCC. We collate the responses, where appropriate anonymise them, then publish the results on the website for the benefit of the wider Membership. Can you help with this question from a Member firm?Increasingly, iPads are being used ... read more..

mobilising desktop applications The abundance of smartphones on the market, and our need for greater convenience and flexibility at work means that, for many organisations, enabling enterprise mobility is now firmly at the top of their agenda. David Akka, UK MD at Magic Software, looks beyond the user interface and ... read more..

e-discoverye-discoverysounds as though it could be something to do with food additives, but in practice its a subject which is currently attracting a lot of attention in business circles. E-discovery (short for electronic discovery) essentially refers to the process of recovering email, SMS and other electronic forms of information when ... read more..

IT consumeration Ewen Anderson at Centralis explains how organisations can manage consumerisation in an efficient and secure manner, boosting productivity and employee satisfaction while delivering on longer-term strategic objectives. Much has been made of the wave of consumerisation sweeping across the corporate landscape. New devices and applications are being adopted ... read more..

According to Nobby Akiha, senior vice president at business intelligence (BI) specialist Actuate, for business users to be fully productive they need answers now. And in a world powered by sophisticated analytics tools, theres no excuse for waiting for monthly management reports If there is one theme that sums up ... read more..

Understanding and addressing the security and legal risks of using personal devices 02 November 2011, Networking Seminar Download the presentations Michael Dean Will Roebuck Daniel Dresner ... read more..

Understanding and addressing the security and legal risks of using personal devices 05 October 2011 Networking Seminar Download the presentations Michael Dean Will Roebuck Daniel Dresner ... read more..

Download the presentations from the NCC Autumn Conference here.Companies such as Virgin, Dell, Amazon, and the BBC, to mention just a few are all known as successes in harnessing the power of social media for business. However, they all sell or deliver directly to consumers. How about businesses ... read more..

security and consumer technologies Until News International made phone hacking a topic of dinner table conversation, mobile security had not been such a major concern for individuals (both as employees and consumers) but with stories of malicious activity and threats being reported almost minute by minute, now is the time ... read more..

corporate mobile IT About 18 months ago I started writing a book Cracking Mobile Native Development and in the introduction I went through and listed a bunch of things that had changed between the time that I submitted the proposal to the publisher and the time the book ... read more..

mobile securityThe growth of remote and mobile computing has been great for flexibility and productivity, but it has also developed into something of a costly nightmare when it comes to managing and securing the remote user base.The cost and administrative effort needed to manage a remote network is considerable. Theres ... read more..

tomorrows technology today And in this case I dont mean that the market cap of Apple is now significantly larger than the market cap of Microsoft and Intel combined. (Its 215.15 + 110.06 billion versus Apples 346.38 as I write this.) Rather, since smartphones and other handheld devices are where ... read more..

NCC's Autumn Conference 27 September 11. Ian Jones, NCC's Head of Research Content, talks about our upcoming Members Conference. ... read more..

August 2011 A collection of recent NCC research, thought leadership, presentations, webinars and news to help those interested in professional development get up to speed with the key IT management issues in mobility, unified comms and VDI. The workplace is changing and technology is at the forefront of that ... read more..

Linking social, mobile, and cloud July 2011 Catalyst Driven by changing business needs and global economic factors, organizations are starting to do things differently. Speed, agility, mobility, reuse, and innovation are the transformative factors forcing organizations to push aside old technologies and communication models to make way ... read more..

Managing application development, from Agile and cloud to embedded systems and mobile apps June 2011 Catalyst Application lifecycle management (ALM) is a process and philosophy as well as a software solution to support the process. After a period of relative stability, several factors are beginning to reshape ... read more..

Back in April it became public knowledge that iPhones appeared to be tracking the location of their owners. In the ensuing months there have been various bits of legal action started. Apple has issued a beautifully written and watertight FAQ to pour oil on the troubled waters and smooth the ... read more..

mobile intelligence Companies whose core business processes rely heavily on mobility are on the increase. In the last 10 years organisations such as those in supply chain, utilities, field service, transport and logistics, retail and healthcare have embraced mobility and the gains in productivity promised by suppliers. However the risk ... read more..

securing consumer technologies Our business and personal lives are merging faster and faster as businesses and employees embrace the always on, always available culture. We want to work and play in the same space, using the same devices just look at the appetite for Apple iPad 2, which faced ... read more..

mobile security Smartphones are spreading throughout the business world. Their use is growing, not just with top executives, but with employees at all levels. Ian Kilpatrick exposes the security concerns According to Gartner, smartphone sales to end users accounted for 19% of worldwide mobile device sales in the second quarter ... read more..

managing consumer technologies As smartphones and tablets find their way into the workplace, IT departments have become increasingly concerned about the potential dangers of allowing personal devices onto the corporate network. Gareth Maclachlan, COO and founder of AdaptiveMobile, argues that CIOs should embrace their employees mobile devices, yet remain mindful ... read more..

financial data management It used to be the case that companies would have a different software package for each key function within their business. This inevitably led to a spread of information, a lot of rekeying, and due to the time it takes to gather information and compile reports, the ... read more..

tomorrows technology today I was at the Consumer Electronic Show (CES) in Las Vegas this January and I am pretty sure I saw the first inklings of what the hardware that will define business computing five or so years from now will look like. This may seem strange to the ... read more..

NCC Guidelines Volume 1 Number 1, June 2011 ... read more..